A working domain needs both correct DNS and a matching website configuration on the hosting account. Changing an A record does not create a website folder, database or virtual host automatically. Start by checking the account's assigned destination details and the exact hostname that visitors will enter.
Recommended steps
- In your hosting control panel, confirm that the domain has been added to the intended account. Check its document root; uploading a website into a different folder can show a placeholder or another site's content.
- Upload the application files and import its database if required. Check file ownership and permissions using the provider's guidance, and update only the configuration values that belong to the new environment.
- Locate the authoritative DNS provider by checking the domain's active nameservers. Edit the website A record there using the assigned IPv4 address, and review any AAAA record before assuming IPv6 points to the same destination.
- Configure the www hostname consistently, using the record type and destination appropriate to your DNS setup. Preserve existing MX and mail authentication records when email is staying with its current provider.
- Test the root domain and www separately after the change. Verify the displayed website, HTTPS certificate and redirects. If answers differ between networks, compare the actual DNS results and previous TTL values.
Never copy an example IP address from a tutorial into your live zone. Use only the destination assigned to your service. If the wrong page remains visible, send Support the hostname, DNS answer and document root rather than repeatedly changing nameservers.
