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BACKUP & RECOVERY / PREPARE FOR THE UNEXPECTED

Backups with
a recovery plan.

Identify the data you need to recover, then choose the copy schedule, retention and restore process. Build the backup plan around your website or application.

Retention planningClear restore responsibilities
RECOVERY PLANNING

Review the recovery points you need.

Illustrative recovery checkpoints

  1. Recent copy DAY 01

    Review the latest available version.

  2. Previous version DAY 02

    Compare a copy before a recent change.

  3. Retained archive RETENTION WINDOW

    Recover within the agreed storage policy.

Example only. No real backups are stored or restored in this website preview.

SEPARATE THE COPIES. TEST THE RECOVERY.

Start with the 3–2–1 backup principle.

The backup design should consider failure of the original system, the backup copy and the access path to both.

3

Copies of important data

Keep the working copy and two backup copies of data that matters to your operation.

2

Different storage media

Use different media types to reduce dependence on a single storage failure mode.

1

Copy kept offsite

Keep a copy away from the primary location, with appropriate separation and access controls.

Planning reference: CISA / US-CERT Data Backup Options. A particular package’s storage design is confirmed in its service scope.

EXPLORE A RECOVERY WORKFLOW

Choose your backup scope and retention.

Choose a proposed backup scope and retention window, then inspect an example restore point. This is a planning preview, not a connected backup console.

Proposed retention window

Example restore points within 14 days

Your proposed backup scope

Data
Website files & database
Schedule
Daily scheduled copy
Retention
14 days
Request a backup proposal

Schedules and retention are planning preferences. Storage capacity, supported workloads, restore procedures and fees require confirmation.

Retention is not a recovery guarantee. Agree which data is included, how copies are verified and who can authorise a restore. Keep an independent copy of essential information.

MAKE THE SERVICE BOUNDARIES CLEAR

Agree what is copied and how it is recovered.

Scope & separation

Identify the files, databases and configuration that must be copied. Confirm storage location, access controls and separation from production.

Retention & capacity

Agree the copy frequency, retention window, storage allowance and behaviour when limits are reached. Old versions may expire under the retention policy.

Testing & authorisation

Define who can request a restore, where the data is restored and how the restored service is checked before production use.

A copy is useful only if you can recover from it. Test restoration as part of the agreed process. A snapshot or a copy on the same system should not be assumed to provide the same protection as an independent backup.

DEFINE YOUR RECOVERY PRIORITIES

Set your recovery priorities.

The right design depends on how much recent data you can afford to lose and how quickly the service needs to return.

Planning decisionWhat to confirm
Recovery pointThe acceptable gap between your last usable copy and a data-loss event.
Recovery timeThe target time to restore a defined workload, with dependencies and testing included.
Restore destinationWhether data is restored to an isolated test environment or to the production service.
ResponsibilityWho requests, approves, performs and validates each recovery step.

Any recovery objectives, supported restore types or time commitments must be expressly agreed. This page does not establish an RPO, RTO or service-level guarantee.

BACKUP QUESTIONS

Know what is protected, and how.

Are backups included with every hosting service?

Do not assume that a service includes an independent backup. Check the product specification or quotation for the covered data, frequency, retention, storage separation and restore terms. Optional daily backups shown in the existing hosting checkout are a separate example add-on.

What is the difference between a snapshot and a backup?

The terms describe different mechanisms and can vary by platform. A snapshot may depend on the same underlying system as the original data. Confirm whether a copy remains recoverable when the primary service or its storage is unavailable.

Can a restore overwrite current data?

It can, depending on the destination and restore method. Agree the affected files or databases, preserve the current state where appropriate and test the recovery before replacing production data.

What happens when the retention window ends?

Older copies may be removed under the agreed retention policy. Long-term archives, legal holds or custom retention need separate confirmation; keeping copies indefinitely is not assumed.

Does this planner create or restore a backup?

No. The controls demonstrate a planning and review workflow. They do not connect to storage, inspect a server or modify any files.

BUILD A CONNECTED RECOVERY PLAN

Pair the backup scope with the service it protects.

Review your backup requirements.

Share the workload, data size and rate of change. Include your recovery priorities so the copy and restore requirements can be reviewed together.

Discuss backup & recovery

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