Your domain, correctly connected
Review existing DNS records and the MX changes needed to route incoming mail. Domain registration and email hosting can be managed separately.
PROFESSIONAL EMAIL / YOUR DOMAIN
Business email,
on your own domain.
Choose business mailboxes using your own domain. Set out the addresses, storage and migration requirements your team needs before selecting an email platform.
Your own domainTeam requirements first
Your business inboxExample workspace
alex@yourbrand.exampleOne identity across your conversations
Project updateDetails for the next stage
09:42Upcoming meetingYour team’s weekly review
09:18Invoice for reviewEverything in the right place
YesterdayIllustrative inbox. Platform features are confirmed with your quote.
MAILBOX PLANNER
Estimate your mailbox and storage requirements.
Build a mailbox and storage estimate for your team. The selected email platform determines available allowances, supported features and final pricing.
Your mailbox requirements
Choose 1–500 for this planning preview.
A requirement to confirm, not a plan entitlement.
Your planning summary is up to date.
Your email brief
- Team
- 12 mailboxes
- Storage preference
- 25 GB / mailbox
- Combined storage
- 300 GB requested
- Migration scope
- Mailbox migration requested
Pricing, mailbox allowances, clients and migration scope are confirmed before you order.
BEYOND THE ADDRESS
Set up the domain, sending and migration.
Sender authentication
Configure SPF, DKIM and DMARC around the services authorised to send on your domain. Authentication supports sender trust; it does not guarantee inbox placement.
An agreed mailbox migration
Identify the source mailboxes, storage use and supported migration method. Agree the cutover and checks before changing live mail routing.
EMAIL AUTHENTICATION
SPF, DKIM and DMARC: what each does.
Email authentication uses DNS and signing settings to help receiving systems evaluate the sender. Explore what each part does.
SENDER AUTHORISATION
Identify the systems allowed to send.
SPF publishes the sending sources authorised for a domain. Include every legitimate service that sends on your behalf, and use the values supplied by those services.
DNS TXTReviewed against your email provider and other approved sending platforms.
MESSAGE SIGNING
Connect a signature to your domain.
DKIM adds a digital signature to outgoing messages. The receiving server uses the published public key to check that signature. The selected email platform provides the signing and DNS details.
DNS KEYPublish the provider’s selector and key, then verify that outbound signing is enabled.
POLICY & REPORTING
Align identity, then set your policy.
DMARC evaluates alignment with the visible From domain and tells receivers your requested handling policy. Review legitimate senders and reports before moving to an enforcement policy.
DNS POLICYCoordinate SPF, DKIM, sender alignment and reporting with your domain administrator.
Authentication does not replace consent, responsible sending or recipient filtering. Read Google’s sender guidance.
MOVING TO A NEW EMAIL PLATFORM
Moving your existing mailboxes
Inventory the current setup
List mailboxes, aliases, forwarding rules and shared addresses. Check mailbox size and any calendars or contacts that need separate handling.
Agree the destination and scope
Confirm the email platform, available storage, client support, retention and migration method. Not every item transfers through every protocol.
Move, test and cut over
Schedule the transfer, verify sending and receiving, then change routing as agreed. Keep the source available for the agreed overlap period.
Know what the quote covers.
Mailbox hosting, migration work, backups, archiving, collaboration tools and email-marketing delivery are separate capabilities. Your quote should identify which are included and any limits that apply.
Mailbox hosting, migration work, backups, archiving, collaboration tools and email-marketing delivery are separate capabilities. Your quote should identify which are included and any limits that apply.
EMAIL QUESTIONS
Professional Email questions
Do I need a domain name?
To use an address such as name@yourbusiness.com, you need access to that domain’s DNS or an administrator who can make the required changes. The registration can remain with another registrar.
Can you move existing messages, contacts and calendars?
Migration depends on the source and destination platforms and the approved method. Message history, folders, contacts, calendars, aliases and permissions should be scoped separately before the work is agreed.
Will authentication guarantee that mail reaches the inbox?
No. SPF, DKIM and DMARC are important parts of email authentication, but delivery also depends on sender reputation, content, recipient settings, volume and the receiving provider’s rules.
Can I use desktop and mobile mail apps?
Confirm supported clients, protocols, authentication methods and device policies for the selected platform. Compatibility and collaboration features vary by service.
Is this service suitable for bulk campaigns?
Business mailboxes are intended for the use described in the service order. Marketing campaigns and high-volume transactional sending may require a separate sending platform, appropriate consent and service-specific limits.
CONNECTED SERVICES
Complete your email setup.
Request an email-service quote.
Share your team size, domain, current provider and the items you need to migrate.
