The hosting renewal date and the domain registration expiry date are separate. Renewing a hosting plan does not necessarily renew the domain used by that website. Maintain an independent record of important registrations so that a missed message or an outdated billing address does not become a service interruption.
Recommended steps
- Open the domain in your client area and verify its name, status, registration period and recorded expiry date. Check the registrar-confirmed information if a renewal or transfer has recently completed.
- Review the associated renewal invoice and the payment status. A recorded payment and a successful registrar renewal are different events; follow up if the expiry date does not reflect the completed renewal.
- Keep the account contact and registrant information current, and make sure renewal messages reach a monitored inbox. Avoid relying only on an email address hosted on the domain that might expire.
- Renew before the expiry date rather than planning around a grace period. Recovery availability, deadlines and restoration charges depend on the extension and registrar and should be checked before making assumptions.
- In the current Weeby catalog, a standard one-year registration, transfer or renewal is $10 for each configured extension. Confirm the term and any separately disclosed taxes or exceptional recovery charges before paying.
For a business-critical domain, assign a responsible owner and maintain a renewal calendar. If the domain has already expired, contact Domains & SSL promptly with the exact name and current status so the available recovery route can be reviewed.
